Shipping policy
📦 Shipping Policy
Thank you for supporting Simulation Society! We work hard to ensure your handcrafted items arrive safe and sound. Please read our standard shipping policy below:
Processing Time
Orders are processed within 2–4 business days. This does not include weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and order weight.
Estimated delivery times:
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US Orders: 3–7 business days
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International Orders: 7–21 business days
Please note: Delivery times may vary due to carrier delays, weather, or holidays.
Carriers We Use
We primarily ship via USPS and UPS, depending on your order size and location.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package’s journey.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at [your email] within 7 days of delivery. We’ll work with you to make it right.